AI success for organizations
I know how important it is to have a clear and effective AI strategy for your business. AI can help you achieve your objectives, such as improving customer experience, increasing productivity, growing revenue and enhancing employee experience. But how do you get started with AI? Here are some steps that I recommend you to follow: 1. Define your business objectives and how to measure their value. Before you dive into AI, you need to have a clear vision of what you want to achieve and how you will track your progress. For example, do you want to improve customer satisfaction, retention or loyalty? How will you measure these metrics? What are the key performance indicators (KPIs) that matter to you? 2. Identify and priorities AI use cases that support your goals. Once you have your objectives and metrics, you need to find out how AI can help you reach them. You can start by exploring some of the generative AI use cases that Microsoft offers, such as creating content, designing produc...