NextGEN

 Automating your customer experience, boosting your marketing, sales and service areas, and focusing on high-value interactions are essential for any business that wants to grow and thrive in the digital age.  However, these goals are not easy to achieve and come with many challenges. Here are some of the top ones and how to overcome them:  Integrating different platforms and tools.   Many businesses use multiple software solutions for different aspects of their customer journey, such as CRM, email marketing, chatbots, analytics, etc. However, these tools may not work well together or share data seamlessly, leading to silos, inefficiencies, and inconsistent experiences. Solution : Use a unified platform that can integrate all your customer-facing tools and data sources. This way, you can have a single source of truth for your customer data, automate workflows across different channels and touchpoints, and deliver personalized and relevant experiences at scale. Unders...

Build the Foundation: SaaS Metrics The insights hidden in your SaaS solution and business operations can uncover valuable dimensions of your strategy including understanding profitable customer segments, shaping feature prioritization, analyzing infrastructure costs, and driving product-led growth. In this session, we will explore: Insights from Erik Peterson, Founder/ CTO of CloudZero, a leading Cloud Cost Intelligence Platform Metrics that are critical for scaling the business and how to get started Proven best practices, strategies, and patterns for capturing and analyzing metrics Next Generation SaaS Insights with AI/ML Machine Learning (ML) is everywhere. The question is: how and where can you put it to work for your business? In this session, we’ll look at: Everything you need to know about AWS Machine Learning technology for SaaS How companies are using AI/ML in SaaS to disrupt the market and drive business impact Best practices for implementing AI/ML in SaaS and how to get star...

  If you're a business owner or entrepreneur who wants to leverage AI to grow your business, you need to check out Azure. Azure is the cloud platform that offers you everything you need to build, deploy, and manage AI solutions for your business. With an Azure free account, you can get started right away with 12 months of free services and $200 Azure credit to use in your first 30 days. You can also access over 55 other services that are always free, including some of the most popular and powerful AI products and tools. Azure lets you use your favorite tools and frameworks to create and train machine learning models, or use pre-built AI models from products like Office 365 and Xbox. You can also easily integrate AI into your business processes with solutions for vision, speech, language, decision, and web search. Azure also gives you the flexibility and scalability to handle any AI workload. You can adjust your resources as needed, and only pay for what you use. And you can take ad...

I know how important it is to stay ahead of the curve and adapt to the changing needs and preferences of your customers. That's why I want to share with you five ways to enhance your 2024 business with a new way trendy strategy that will help you stand out from the crowd and increase your sales. 1. Create a viral video campaign.  Video is one of the most engaging and popular forms of content on social media, and it can help you reach a wider audience and showcase your brand personality. You can use humor, emotion, storytelling, or education to create a video that resonates with your target market and encourages them to share it with their friends and followers. You can also use video to demonstrate your product or service, answer frequently asked questions, or share customer testimonials. 2. Launch a referral program.  Word-of-mouth is one of the most powerful and cost-effective ways to grow your business, as people trust the recommendations of their friends and family more th...

 Working remotely can be a great option for many people, but it also comes with some risks. There are scammers who try to lure job seekers with fake offers that may cost them money or compromise their identity.  How can we avoid falling for these traps? Here are some more tips from a tech specialist: - Verify the source. Don't trust unsolicited emails or calls that claim to offer you a job. Always check the sender's email address or phone number and compare it with the official company website. If they don't match, it's likely a scam. You can also search for the job title or company name online and see if it matches the offer. - Be careful with links and attachments. Fake job offers may contain links or attachments that lead to malicious websites or software that can infect your device or steal your information. Don't click on any links or open any attachments unless you are sure they are safe and relevant. You can use antivirus software or online tools to scan them...

  Microsoft for Startups Hub is a platform that helps startups grow their business with Microsoft's cloud services, tools, and support.  🎯 Here is how to register easily and get started: 1. Go to https://startups.microsoft.com/en-us/ and click on "Apply now". 2. Fill out the application form with your startup's details, such as name, industry, location, funding stage, etc. 3. Submit your application and wait for a confirmation email from Microsoft. 4. Once you receive the email, follow the instructions to activate your Microsoft for Startups Hub account and access your benefits. Some of the benefits you can enjoy are: ⚡ Up to $120,000 in free Azure credits for 2 years ⚡Access to technical experts and mentors ⚡Free or discounted software licenses and tools ⚡ Co-marketing and co-selling opportunities with Microsoft ⚡ Networking and learning events with other startups and investors To overcome some of the common problems of registering and running Microsoft for Startups...